FREQUENTLY ASKED QUESTIONS

How long does shipping usually take?
Shipping usually takes 3-5 Business days.

What type of hair does Nola Bay sell?
We sell 100% unprocessed and natural hair sourced from a single donor.

What is the difference between Raw Hair & Virgin Hair?
Raw hair is less silkier than Virgin hair and has more of a courser texture to it, allowing the hair to last longer during wear time.

How many bundles are recommended?
Nola Bay recommends 3 or more bundles in order to achieve a fuller look.

What is a Co-Wash?
A Co-Wash involves using conditioner instead of shampoo to clean your bundles prior to your install.

How to Co-Wash hair?
Wash your bundles with lukewarm water using sulfate & alcohol free products. Allow conditioner to sit for 20-30 minutes before rinsing your hair thoroughly until all product is evaporated. Organix shampoo and conditioner are highly recommended.